For your health and safety, the Zenergy spa has specific operational protocols are in place. Please read the important information below.

• The Zenergy Spa reception desk is open from 10:00 AM to 5:00 PM daily.
• Treatment start times will be staggered to minimize traffic in the common spa areas and hallways.
• Each therapist will stay in the same room for their entire shift.
• Service providers wear face masks throughout treatments
• Strict hand washing and sanitizing protocols are in place.
• Guests must wear a mask while in any face-up position during treatments, except for facial treatments.
• Cancellation policy: If you are feeling unwell and cancel at least one hour before your treatment, no cancellation fee will be charged.
• Guests will provide payment at booking; no cash will be accepted. A credit card swiper will be available for walk-in appointments.
• All spa guests will be asked to complete an online information and release form prior to their first treatment.