The Zenergy Spa: Current Policies

For your health and safety, the Zenergy spa has specific operational protocols are in place. Please read the important information below.

  • The Zenergy Spa reception desk is open from 10:00 AM to 5:00 PM daily.
  • Treatment start times will be staggered to minimize traffic in the common spa areas and hallways.
  • Each therapist will stay in the same room for their entire shift.
  • Service providers wear face masks throughout treatments
  • Strict hand washing and sanitizing protocols are in place.
  • Guests must wear a mask while in any face-up position during treatments, except for facial treatments.
  • Cancellation policy: If you are feeling unwell and cancel at least one hour before your treatment, no cancellation fee will be charged.
  • Guests will provide payment at booking; no cash will be accepted. A credit card swiper will be available for walk-in appointments.
  • All spa guests will be asked to complete an online information and release form prior to their first treatment.